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The testimonials section on cooksongold exists for our customers to share their experiences.. We do not edit or alter your testimonials; the comments you see on this section are completely authentic representations of our customers' opinions.


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Janice Young

Adam Hunter

To add to the long list of complimentary comments, I just have to praise the quick and effecient efforts of Adam dealing with order issue. Very kind, courteous and professional as per the Cookson's norm.

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Miss Rimmer, Jewellery Designer, Merseyside

Thank you

Thank you very much for taking the time to contact me. It is much appreciated, and as I said to a friend earlier today, I certainly can't fault Cookson's for customer service!

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Susan Heritage-Tilley

Susan, Lands End, Cornwall

..and so I expect orders to take a little longer; ordered in the morning and with me the very next day..Thank you. (And for the surprise Easter eggs, nice touch)!

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David Butler

Student

I ordered online yesterday and the parcel arrived this morning in excellent order. This is always the case when I order from your superb website. Just once there was a slight problem: a short phone call, a friendly helpful person and everything was resolved in the next morning's post. Thanks for your products and service.

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Georgina, Jewellery Student, Norfolk

Thank you for the quick and efficient service

Thank you for the quick and efficient service as my goods arrived today. The parcel was very well packed and secure, the service I have received from Cookson's over the last four years has always been first class. When I have needed to speak to your staff they have been friendly and very helpful.

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Mrs J Coles, Jewellery Student

Well Done!

I have just been through the tool category of your web- shop, and I am really pleased that you have described how to use each item. The result of which means that I have ordered 14 items !

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Jane

Super fast delivery

Ordered Friday, arrived Saturday (and that was during a postal strike!)

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Miss S Swanson, Designer, Norfolk.

Fantastic website

Cooksons is a fantastic website easy to navigate, reliable and delivery is always very prompt, a great service all round.

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Miss S Vossough, Jewellery Student

I just wanted to say what a great website !

Easy to navigate different functions for finding what you want, I really like the save basket and copy and paste old baskets so you don't have to search for the stuff again. I thought the knowledge base was a very good idea and lots of questions that will cover what most people will ask. I mean all of this sounds pretty obvious but it's refreshing to find a business that has a site this good. Money well spent i'd say!!!

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Mrs V. Dunlop,  Isle of Wight

Customer Service

Just want to thank you for the wonderful service you are providing. Especially pleased you have gone into the precious metal clay world. Your e-mails, and helplines are much appreciated

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