Peace of Mind Christmas Returns

Peace of Mind Christmas Returns

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We understand that sometimes, during Christmas you can give, or receive the wrong thing (or sometimes if you’re lucky you can get the same thing twice!) Here at Cooksongold we understand that the being able to return items is important which is why our normal 30 day returns guarantee has been extended to cover Christmas!

Any order purchase from now until the 21st December can be returned for a full refund before the end of January. The returned product must be in the original condition. Please note special order items including cut bullion will not be accepted for return.

All returns must be received by the 31st January or you may be subject to handling charges.

 

This applies to any order purchased from now until the 21st December, which falls outside the normal 30 day guarantee and the product must be received by the 31st January otherwise it will may subject to handling charges.

Please return any goods to:

The Returns Department
Cookson Precious Metals
59-83 Vittoria Street
Birmingham
B1 3NZ

Include a covering letter stating your account / invoice number.


Terms and Conditions
Peace of Mind Christmas Returns applies from orders placed from 1st December to 21st December, which falls outside the 30 day guarantee.
All returned products must be in their original condition and does not include special order items including cut bullion and special manufactured orders.
All returned products purchased before Christmas must be returned by the 31st January.

 

For full details on our returns policy, please click here. 

 

 

 

 

 

 

 

 

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© 2014 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456