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welcome to the widest choice of precious metals on-line direct to the jewellery trade
home > help > customer response & feedback

Customer Response & Feedback Form


We are interested in your opinion of cooksongold. The information you provide will help with future developments. Any information you give us will be useful, don't feel obliged to complete all the questions.

Thankyou for your help.

Question 1: Which one of these statements describes the majority of your visits to cooksongold?

I know the products I want and I just want to find price and availability.
I have no idea of what I want and I need to browse the shop.
I visit the site simply for the metal prices.
I visit the site simply for technical information.

Question 2: How easy have you found it to:

  Easy Could be easier Difficult Never tried
Find specific products?
Find new products?
Get the latest metal fix?
Get the latest scrap price?
Register/Log in to the site?
Find privacy/security information?
Find technical information?

Question 3: How did you find out about cooksongold.com?

Search engine
Link from other site
From our trade counters
From our paper catalogues
Leaflet/Flyer
Magazine advert
Word of mouth
Other (please state)
 

Question 4: What features would you like to see that we don't currently offer?

Question 5: What content or information would you like to see that we don't currently offer ?

Question 6: Other comments.

The following information is required if you wish to be contacted.
Question 7: Personal Details.

Name: 
Company name: 
Cookson account number: 
Email address: 
Telephone number: