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welcome to the widest choice of precious metals on-line direct to the jewellery trade

Security & Privacy

At cooksongold.com we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience.

What information do we collect and how do we use use it ?
  • When you order, we need to know : Your name, your company name, E-mail address , Delivery address, Credit, debit card or Cookson account number. This allows us to process and fulfil your orders and to notify of your order status. We also ask for your telephone number which enables us to contact you if there is a problem with your order. For some international deliveries this number may be given to our couriers. When you enter a contest or promotional feature we may ask for your name, address and e-mail address so we can administer the content and notify winners. We monitor customer traffic patterns and site usage to help us develop the design and layout of the store. We may also use the information we collect to notify you about important functionality changes to the Web site, new services and special offers we think you'll find valuable. If you would rather not receive this information, please e-mail us.
How does Cooksongold.com protect customer information ?
  • Ordering from Cookson Precious Metals is completely safe. Our secure socket software encrypts all your credit or debit card number details before they are securely transmitted over the internet. To ensure that your orders are processed securely over the internet, you need to have SSL enabled in your browser. Your browser will indicate that you are in a secure area by showing either a locked padlock icon or an image of a key in the grey bar at the bottom of the page. You can check our security certificates at any time by clicking the Verisign logo at the left of every secure page.
What about cookies ?
  • Cookies are small pieces of information that are stored by your browser on you computer's hard drive. Our cookies do not contain any personally identifying information but they enable us to provide us a improved service. Most browsers automatically accept cookies, but you can usually change your browsers to prevent them. If your cookies are turned off this does not effect any features in cooksongold.com
Will cooksongold.com disclose the information it collects to outside parties ?
  • Cooksongold.com does not sell, trade or rent your personal information to others.
In summary
  • We are committed to protecting your own privacy. We use the information we collect on the site to make shopping at Cooksongold.com possible to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others. If you do not want to receive any announcements or special offers from us, please send us an e-mail. Your consent By using our web site you consent to the collection and use of this information by Cooksongold.com. If we change our privacy policy, we will post those changes on this page. Tell us what you think Cooksongold welcomes your questions and comments about privacy. Please send e-mail to webmaster@cooksongold.com

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