I find this whole thing very odd.
Firstly, if people want to get advice from a forum, why not just point them in the direction of the forum and let them ask themselves? Otherwise, Chinese whispers will inevitably set in, and someone will be expecting someone else to take responsibility for information given by yet another person.
I also wonder who they think they're getting the answers from. If they are asking Cooksons (who they probably think should know something about the products they sell) are they aware that these answers are coming from a mixture of professional and amateur enthusiasts, and in many cases may simply be a case of personal preference?
There are plenty more aspects to this particular can of worms that I haven't touched on yet.....