Originally Posted by
surfergirl
I saw this too, Caroline. In my email to them, I did mention consequential loss and this was RM's reply: "Consequential loss cover would not be of use to you as it would not cover loss of profits." No further details despite asking about fees. It says on the RM website that details are available from the PO but when I asked about this at the counter they didn't have any information to give me. I pointed this out the RM in my email, did they elaborate? Er….no. Grrrr...
From memory of looking into consequential loss years ago regarding something else, I gathered this was for legal documents and the like or for something which may not be valuable in itself but if for example, the papers had to be somewhere by a certain time and didn't arrive, there might be penalties incurred for the person posting it. If sending these papers by RMSD and not delivered, all that you would receive in compensation would be the related compensation rate for non delivery.
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