Quote Originally Posted by Rob Taylor View Post
Hi
I'm sorry you've had this problem, we need to investigate this asap. May I ask you to email me your account number and I'll email your paperwork and the invoice or order number of the other customer and I'll forward that one also. Thanks for letting us know.
rgds
Rob
Hi Rob,
Thanks for your message.
This matter is too complicated to be resolved by email alone. I've contacted your sales dept. by phone several times but no-one is answering today.
I've emailed Lee and provided him with a phone number you can reach me on.
I look forward to hearing from you.