Thanks for your comments, we have a few bugs at the moment but we're working on them. We've noticed a few pages that are not working as they should on mobile and there on the hit list to sort. If...
Type: Posts; User: ahunter; Keyword(s):
Thanks for your comments, we have a few bugs at the moment but we're working on them. We've noticed a few pages that are not working as they should on mobile and there on the hit list to sort. If...
Hi LydiaNiz
Sorry to hear about your Internet Explorer not working can you confirm what version of IE your using?
Adam
Thanks for your comments about the new website.
The site is different to the old one, but the same functionality is there. All the changes are based on feedback from our regular customer surveys,...
Pleased that your issue is resolved, I'll look into live chat and see whats happened. Have a great weekend
Regards
Adam
Karolina
Thanks for your posts, and again apologies for the errors in managing your account - unacceptable, and we will try to improve. I know our customer service team has been in touch, has...
Sorry for the missing 'full' description earlier today, everything back up and running.
Our full range of reamers can be accessed here :
http://www.cooksongold.com/category_select.jsp?query=reamer...
In addition to the suggestions already mentioned Cooksongold.com offer a range of different solutions to help with tarnishing of finished pieces:
1. Anti Tarnish Tabs & plastic bags -...
Sandra
Thanks for the posts, and sorry for the label error, was everything else Ok with your order ?
Regards
Adam Hunter
Commercial Manager
Thanks for the info, I'll talk to our product team about adding to our range.
George
Out of interest which Tronex pliers are you refering to ? Is the bent nose fine tip (551)?
Regards
Adam
Tabby66 & Trial User
Really sorry for the issues with the Ring Stretcher, we are looking at this issue now and we'll be in touch shortly.
Regards
Adam Hunter
Sorry for our delayed responce to this forum thread - and our appologies to 'Trial User' for the quality of the punch supplied with the Durston disc cutter.
A replacement part is on its way to trial...
We are pleased to announce that as of 31st May 2013 Cookson Precious Metals was acquired by Heimerle + Meule GmbH.
Heimerle + Meule was founded in 1845 and is Germany's oldest gold and silver...
After some system maintainance on Saturday 27th April, cooksongold is now back up and running.
If any body spots any issues drop us line.
Regards
Adam Hunter
Pauline
Thanks for the feedback, and really sorry for the delay in answering- five minutes is totally unacceptable.
We've seen a rapid growth over the last week in the number of live...
To celebrate having an extra day in February, we are having an extra long Freepost event!
Freepost starts today, and ends Wednesday 29th February, at Midnight.
To claim freepost just select...
Thank you for your comments, we have released a statement regarding last night’s programme.
We hope this statement will answer your questions. Please click here to view
We're known for our Silver, Gold, Platinum & Palladium bullion ranges, so when we introduced Copper Sheet last year we were really interested to see if there was any demand. After six or so months...
George
Thanks for your feedback and comments on the postage & packing of your recent order.
We always try to use the right amount of packaging with our orders, balancing security, the...
We're still having some problems with the forum and we are trying to resolve, but its proving difficult to track down the source of the problems. Although cooksongold had a revamp, the forum remains...
Thanks for the comments keep them coming,
I am particularly interested if anyone else is finding the site slower than before?
Regards
Adam Hunter
E-Commerce Manager - Cooksongold.com
Thanks for the comments on the new website. After four years we felt that we needed to move with the times and make a change, and add a host of new features. We hope that the new website should be...
Well you live and learn... necropost great new word,s another pain in the neck for all forum members.
The offending individual has now been removed, thanks for being vigilant.
We've got Christmas all Wrapped Up - Cooksongold.com Christmas Opening Hours & Last Posting Dates
We're Open Longer for the Busy Christmas Season
We know how stressful it can be in the run up...
Don't forget to take advantage of the Freepost offer - ends midnight tonight!