Delivery methods We use fast and cost effective methods to ensure efficient and safe delivery of your order. We constantly review our carriers, and our delivery rates to ensure we offer a great delivery service at a competitive price.
All our items are despatched by a network of carriers including amongst others, Royal Mail and DHL.
We will do our best to despatch your order the same day, we are currently despatching 97% of all orders same day.
If you want to track your parcel, please use the tracking reference from your E-despatch notification that has been emailed to you. Please note that our trackable services are Royal Mail Special Delivery, TNT, FedEx and DHL. Parcels that are sent First Class Post and Recorded Delivery cannot be tracked. Should you have any difficulties please call 0345 100 1122 or email Info@Cooksongold.com.
How we calculate our postage costs The postage charge will vary depending on the weight & value of your goods, our online shopping basket always clearly displays the relevant postage options and postage costs for your basket.
*Please note that these prices are too used as a guide only and may vary due to the weight and value of your parcel.
Do you accept International Orders ? Cooksongold welcomes orders from all over the world, and currently deals with customers in over 50 countries.
International postage prices vary depending on the weight and value of your goods, our online shopping basket always clearly displays the relevant postage options and postage costs for your basket.
If you are looking to order hazardous goods, please note that some carriers will not take these. If you want to purchase hazardous goods, please email your query to email@example.com. We will then be able to advise if this item can be sent to your country.
Any customs or import duties are charged once the order reaches it's destination country and must be paid by the recipient of the order. We have no control over these charges, take no responsibility for them and cannot predict what they may be.
Customers policies vary widely from country to country, it may be passed on to an internal postal service, according to standard delivery procedures
To learn more about our international delivery service click here.
Can I order on-line and collect from our counters ? You can now click & collect from our Birmingham Jewellery Quarter counter or our Hatton Garden Counter.
How do I return items? Please complete the returns form here following the simple procedure.
If you are returning an item and you request for another product, then please be aware that a credit will be raised on the returned product. A new order will then be raised for the new product. If you pay for your orders using a credit or debit card, then we will contact you for payment.
Please contact our sales office to help process your returned goods quickly and efficiently. Click here to e-mail our sales office.
Returned goods will be credited at the price on the date of invoice if returned in their original condition, with a completed returns form
Goods returned for credit that were correctly supplied, or cut to your requirements i.e. sheet, wire, chain, etc, may be subject to a handling charge.
Sorry, but we are unable to cover the cost of return postage except where items are faulty or have been sent in error.
Part orders Our on-line shop will highlight any out of stock items / part orders and provide you with three options. Simply choose one of these options as you checkout. The options are as follows:
* Please be aware that any items left on back order will be subject to an additional postage cost.
Cooksongold Returns Policy At Cookson Gold, we are committed to selling high-quality products that we hope you enjoy using and working with, but we also know that for one reason or another there may be a time where you will need to return or exchange something that you have bought from us. What we recommend you to do initially when receiving your goods is to check them carefully before using them.
Please return any products to: The Returns Department, Cookson Precious Metals, 59 - 83 Vittoria Street, Birmingham, B1 3NZ.
You can download a Returns Form below;
Returned goods will be credited if returned in their original condition, and with a completed Returns Form. For special order items, such as bespoke cut bullion, please see below.
Goods accepted for return will be credited at the price on the date of invoice.
We will only refund return postage for goods not required if returned in less than 30 days. If the prepaid postage option is used and the return is over 30 days, we will deduct the cost from your refund. If you are returning an item due to a fault of ours, we will always refund postage charges but would ask that we choose the postage method.
If you request a refund, this will be normally processed within one working week.
Exchanging an item If you are returning an item within 30 days and would like an exchange, then please be aware that a credit will be raised on the returned item. A new order will then be raised for the new product. If you pay for your orders using a credit or debit card, then we will contact you for payment. If you request an exchange, as the item was received faulty, then this is normally processed within one working week.
Please contact our Sales office on 0345 100 1122 if you require an exchange, alternatively you can clickhere to e-mail our Sales office.
Cancelling an order within 30 days
You may cancel stocked orders by giving us notice of cancellation within 30 days of the date of ordering, for manufactured orders please contact us. Such notice may be given by mail, fax or email (all contact details can be found at the bottom of this page). If you are cancelling because of a problem with the goods, please notify us of the problem at the time of cancellation by calling us on 0345 100 1122.
Special order items
We regret to advise that some special order items including some cut bullion will not be accepted for return. Please call us on 0345 100 1122 to discuss this further.
Item sent incorrectly
If items have been sent incorrectly, please can you contact our customer service team on either
0345 100 1122 or email at firstname.lastname@example.org. We will then advise on the next step to take and endeavour for the correct item to be dispatched the same day you notify us.
Item is faulty or has developed a fault For items that have been received faulty/ developed a fault, in the first instance, please can you contact our customer service team on either 0345 100 1122 or email email@example.com. We will then advise the next steps you need to take. This will depend on the item and when this was purchased as it may have to go back to our supplier for testing.
Return of items more than 30 days old If you want to return items that were bought more than 30 days ago, we may still accept the item but there may be an administrative charge and exclusions do apply, e.g. if the bullion has been cut to some requirements. However, please call our customer service team on 0345 100 1122 or firstname.lastname@example.org
Cookson Precious Metals Ltd,
59-83 Vittoria Street,
Company Registration No. 2775187 (England)
VAT Registration No. GB662 8580 08
Ecogold is recycled gold that has been recycled back via a traceable process into fine gold. The feed material for Ecogold comes in the form of scrap from market sectors such as the jewellery, giftware, medical and electronics industries.
When you buy Ecogold from Cookson Precious Metals you're purchasing a 100% recycled gold with none of the associated human or environmental problems that can sometimes be associated with mining. You're also buying gold whose origins will appeal to your customers - in an increasingly eco-aware marketplace.
Visit www.cookson-ecogold.com to find out more about Ecogold.
Product Code: 999 955BCatalogue Page: 654
£39.99 exc. VAT
£47.99 inc. VAT
This all-purpose, 'Max flame' butane hand torch has a large flame nozzle which is ideal for many applications. Perfect for soldering, jewellery repair, metal sculpting, wax working and other micro torch applications, as well as being suitable for working with Precious Metal Clay. The Max Flame butane hand torch features an adjustable flame; quick refill design; child-proof safety lock; ergonomic, lightweight body and electronic ignition. This butane soldering torch will work at any angle and has a flame size of approximately half an inch in diameter. Maximum temperature approximately 1426°C (2600°F). Burn time approx. 90 minutes. Dimensions: 180mm height , 130mm top length (including nozzle length), base 85mm x 60mm. Always refill and handle the butane torch in accordance with the included instructions and also any instructions on your butane gas canister. Size: 180mm high, nozzle 130mm, base 85mm x 60mm. 180mm high, nozzle 130mm, base 85mm x 60mm
|Postage Weight:||317.000 gm|
16 Feb 2016 - by Charlotte Tracy
I bought this because I needed a larger flame than the micro torch and didn't have enough space in my studio for a bigger torch at the moment. The flame is the perfect size for my needs and is comfortable to use and handle, my only problem is I haven't been using it long and I've found that 9 times out of 10 it doesn't ignite, and I have to try multiple times to get it to work. I don't know if this is true for all of the Max Flame Torches or just the one I have, as I bought because of all the positive reviews. Having said this, it still works, but I won't be buying another when this one finally gives up.
4 out of 4 people found this review useful
31 Aug 2015 - by Judith Ratcliffe
Don't know if it's just me, but I bought this model because I couldn't afford a better make. Wrong! Always save and buy the best you can afford. I've only had mine a few months and used it less than a dozen times and now it won't fill gas pools in the inverted base, the switchgear is flimsy and temperamental doesn't light first time, ever, and the whole thing feels cheap and nasty. The switches are awkward - you need at least two hands to light the thing! The principle of the larger torch is excellent and just what I wanted, but I'm very disappointed in this model as it was not cheap. Just wish I'd saved an extra 20 and bought a Seivert from another supplier.Looks like I'll be cutting my losses and binning it - but its a hard, and expensive, lessen learnt. Never again!
Cooksongold replies: Dear Ms Ratcliffe, Thank you for your review, your feedback is really important to us. I am sorry to hear of the experience you have had with the Max Flame Hand Torch. We have not had any similar issues logged with this product previously so it is likely that this particular unit had an individual problem. We are happy to take the item back under our returns guarantee and I will pass your comments on to our Supplier. A note of caution, we are aware of Sievert Torch Kits being sold cheaply, they do not contain genuine Seivert regulators and or hoses. Please ensure you are aware of this. Kind Regards, Emma
9 out of 10 people found this review useful
19 Jul 2015 - by Stevie Adams
One of the best purchases I have made. This hand torch is so easy to use that I worked it out without instructions as I somehow managed to misplace them!. I initially thought it would be quite awkward to use as the body looks fairly chunky but it is surprisingly comfortable to hold. The flame adjusting switch is fantastic, giving me full control and the flame can be gentle enough for tiny details but also powerful enough for larger soldering jobs.No regrets with this purchase, it's highly recommended.
9 out of 9 people found this review useful
19 Dec 2014 - by Oliver Bell
Just dipping my toe into some jewellery crafting and this torch is perfect for me - well built, nice hot flame and feels good in the hand. I was using a chef torch before its demise and i'm so glad I upgraded as this is so much better. As usual great service from Cookson.
32 out of 35 people found this review useful
28 Jul 2014 - by Stacey Hawkins
Purchased to use whilst my silver work course is on hiatus and was concerned it would not measure up to a "proper" propane system. It certainly does the trick for all small even tiny jump rings and medium applications. The Max Flame is easy to use and gets the job done quickly. Very happy with it.
33 out of 34 people found this review useful
Click here to see all 11 reviews
Facebook comments & reviews
Don't have a facebook account? Post on our own jewellery making forum instead
Sign up for news, offers and competitions
© 2014 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456